It’s not just a package, it’s a patient
U.S. Pharmaceutical Customer Support
Customer Service for Pharmacies
Customers can place orders, handle returns, check availability, resolve CII issues, submit contract pricing cases, and interface with McKesson's distributions centers.
- (855) 625-7385 - 855-MCK-RETL - Independent Small and Medium Chain Pharmacies
- (855) 625-6285 - Retail National Accounts
- (855) 625-4677 - Hospitals and Health Systems
Support for McKesson Connect, CSOS Ordering, EDI, Accounts Payable (MCAP) and Mobile Manager 100 & 25 devices.
Health Mart Customer Support
Support for McKesson's Health Mart pharmacy franchise members. Monday – Friday 7:00 am – 9:00 pm CST(855) 458-4678 - 855-HLTH-MRT
Health Mart Atlas Support
Support for pharmacies participating in the McKesson sponsored PSAO, Health Mart Atlas. Monday – Friday 8:00 am – 8:00 pm EST
Co-Pay Assistance, LoyaltyScript and Coupon Support
Support for prescription discount cards and coupons powered by McKesson. Patient support varies by program; please refer to your card or program materials for the contact number. For discount info or co-pay assistance for specific drugs, please visit the manufacturer’s website.
- (800) 479-9546 - All inquiries, including help for patients with coupons and cards
- (800) 657-7613 - Automated Support for Pharmacists
- Patient and Pharmacy Co-Pay Portal
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Solutions for Independent Small-Medium Chain Pharmacies
Solutions for Health Systems
Solutions for Pharmaceutical Manufacturers
Note: Our apologies, but McKesson Pharmaceutical does not distribute outside of the United States, nor do we participate in the importation/exportation of our products.